Duties & Job Responsibility of Housekeeping Supervisor in Hotel industry

Duties  &  Job  Responsibility  of Housekeeping  Supervisor in Hotel industry

• Ensure areas of responsibility are maintained with high level of cleaning.
• Conduct briefing for Housekeeping Attendants.
• Instrumental in handling operations for the department.
• Maintained the relationship between management and staff.
• Schedule Duty roaster as per business forecast.
• Supervises daily super cleaning and periodical cleaning of room & public area.
• Responsible for maintaining cordial relations with corporate clients assure satisfactory service and speedy problem solving.
• Keep the track of Lost & Found items , its recording in the register and keep safe.
• Co- ordinate with engineering department and follow up all maintenance job orders are getting done.
• Controls key movement. ( Master key of Floor & Public areas)
• Supervised the daily check list and follow up the records for the management.

Duties & Job Responsibility of Housekeeping Room Attendant

Duties &  Job Responsibility of  Housekeeping  Room  Attendant.

• Ensure all the rooms are made defect free and according to hotel Standard .
• Assigned to section of 16 rooms to 20 rooms ( it's a depend upon hotel to hotel) includes guest corridor.
• Report any technical issues and maintenance need.
• Solving queries of the guest.
• Responsible for Lost & Found.
• Handle the mini bar inventory.
• Handle the guest supply store on floor pantry.
• Collect Guest laundry from guest room.
• Handle housekeeping desk for a while as well.

How Many Register & Records Maintain in Housekeeping Department in 5 Star Hotels.

How many Register & Records maintain in Housekeeping Department in 5 Star Hotel.

• Housekeeping Log Book
• Housekeeping staff allocation Register.
• Briefing Register.
• Key Register.
• Lost & Found Register.
• Guest call Register.
• Guest feedback Register.
• Occupancy Report Register.
• Housekeeping Staff Attendance Register.
• Housekeeping Staff Grooming Register
• Maintenance Job Order Book.
• Store indent Book.
• Purchase Order indent Book.
• Daily Laundry Bill Register.
• Daily Minibar Bill Register.
• Laundry Log Book.
• Room linen stock book.
• F&B linen stock book.
• Uniform stock book.
• Uniform exchange Register.
• Asset inventory Register.
• Vendor Bill invoice file.
• Room boy check list file.
• Housekeeping Supervisor check list file.
• EHK check list file.
• Housekeeping Departmental Training record Book.

Job Responsibility of Housekeeping Executive

Job Responsibility of Housekeeping Executive

• Leading the Housekeeping Department absent of Housekeeping Manager or Executive Housekeeper.
• Ensure smooth operation of the department and upkeep of the hotel.
• Taking briefing of supervisors inform the upcoming position of the hotel and action to be taken.
• Taking part of the day to day briefing of room boys and train them about the stander of cleanliness.
• Checking the Quality of linen and uniforms.
• Ensure the cleaning agents, tools and machine are used properly.
• Ensure the cost controlling of the department.
• Making weekly and monthly work schedule and ensure the work is getting done by schedule time.

Job Responsibility of Housekeeping Manager

Job Responsibility of Housekeeping Manager

• Responsible for cleanliness, orderliness and appearance of the entire hotel.
• Leading the Housekeeping Department.
• Prepare Annual Housekeeping Budget.
• Maintain per stock of guest supplies.
• Organize inventories with account and general store for linen, uniform and fixed asset.
• Pay particulars attention while organizing pest eradication activities.
• Develop and implement housekeeping systems and procedures.
• Prepare reports for management information.
• Assist purchase department in selecting supplies for items related to Housekeeping.
• Plan, control and supervise horticultural activities.
• Attending and resolving guest complaints.
• Verification of supplies consignment.
• Organize on job training and evaluate its effectiveness.
• Approval of the functional manual of the department.
• Recommend recruitment of new personnel of Housekeeping Department.
• Checking quality of linen & uniform.