Turn down Service / Evening Service

Turn Down Service / Evening Service

• Check the status of room from Houseman check list.
• If guest is inside, seek permission to service the room.
• If guest refuse evening service, inform housekeeping desk & housekeeping supervisor.
• Knock the door, If no response come for room, enter the room by following the standard procedure of opening a room.
• Empty and clean ashtray, uses tea supplies amenities , dustbin and room service try if any.
• Remove the runner & cushions from bed & keep it in wardrobe.
• Fluff the pillows and place them neatly.
• Bed should be fold as hotel standard.
• Place the environment card on the fold near the head side.
• Some hotel also keep Evening sweet in the room
• Keep drinking water & glass on the bed side table.
• Replace all guest amenities and supply, if any use by guest.
• Sheer curtains to be close fully.
•  Heavy curtains to be open.
• Clean the Bathroom, if any used by guest.
• Replace all bathroom amenities, if any used by guest.
• Keep WC lid open.
• Place the bath mat near the bathtub.
• Wipe the floor dry.
• Foot lamp keep on.
• Switch on the vestibule light, writing table & pedestal light.
• Take a final look.
• Close the room gently.
• Enter time details of entering & leaving the room.
• Inform floor supervisor & desk attendant of unattended job order.